1. Why is Paymonade discontinuing its services in Canada?
Due to regulatory requirements imposed by the Canadian Securities Administrators (CSA), Paymonade can no longer provide services to users based in Canada. These regulations include stricter compliance measures on crypto-related services, including pre-registration undertakings and restrictions on certain crypto asset transactions. As a result, we have ceased all transaction services in this region.
2. How does this affect my transactions?
If you are a Canadian resident, you will no longer be able to make any transactions through Paymonade.
If you require further assistance, please contact our customer support team.
3. Will Paymonade return to the Canadian market in the future?
At this time, we are closely monitoring regulatory developments in Canada. Paymonade will continue to assess its regulatory standing and business model, hould the regulatory environment evolve to accommodate our services, we will assess the possibility of re-entering the market.
4. How can I get assistance now that services have ended?
If you have any questions regarding transaction records, payment processing, or technical support, please contact our customer support team. We remain committed to assisting you during this transition.